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Privacy Policy

Privacy Policy

POLICY

PRIVACY POLICY

T-SAM GLAZING CONSTRUCTION AND TRADING as a business, recognizes the importance of privacy as well as the importance of maintaining the confidentiality of personal information. This Privacy Policy applies to all products and services provided by us and sets out how we may collect, use and disclose information in relation to users of the Sites.


A. INFORMATION WE COLLECT

Your privacy is important to T-SAM GLAZING CONSTRUCTION AND TRADING and we have taken steps to ensure that we do not collect more information from you than is necessary for us to provide you with our services and to protect your account:

  1. Information including user name, address, phone number, and email address, will be collected at the time of user registration on the Sites. If you are registering a T-SAM GLAZING CONSTRUCTION AND TRADING account through any of the social media platforms we may collect your account name and profile picture on those platforms.
  2. If you want to register as a seller, in addition to the information mentioned above, we may also collect your identification information and information on your business registration document.
  3. If you contact our customer service, we may record your conversation and collect additional information to verify your identity.
  4. In connection with any transaction and payment services, or services under our buyer protection schemes, information, including but not limited to billing and delivery information, debit card numbers and expiration dates may be collected to facilitate the sale and purchase as well as the settlement of the products purchased through the Sites.
  5. We record users' buying and browsing activities on our platform including but not limited to IP addresses, browsing patterns, buyer behavioral patterns and equipment information. In addition, we gather statistical information about the sites and visitors to the sites including, but not limited to, IP addresses, browser software, pages viewed and number of sessions.
  6. To use our services and products, users need to provide certain categories of data (which may require one’s Personal Data), such as user name, address, phone number, and email address. In the event that users do not provide sufficient data marked as necessary, we may not be able to complete the registration process.


B. USE OF PERSONAL DATA

We collect and use your Personal Data for the following purposes:

  1. verifying your identity;
  2. verifying your eligibility to register as a user of the site;
  3. processing your registration as a user, providing you with a log-in ID for the sites and maintaining and managing your registration;
  4. providing you with customer service and responding to your queries, feedback, claims or disputes;
  5. assessing account security and transaction risks of members, detecting and preventing fraud and other security incidents;
  6. identifying, developing and marketing products and services that we believe you will value.

 

C. DISCLOSURE OF PERSONAL DATA

We may disclose and transfer (whether within or outside the jurisdiction of the T-SAM GLAZING CONSTRUCTION AND TRADING entity that you are contracting with) your Personal Data to service providers engaged by us to assist us to provide services to you. Examples of these service providers require once:

  1. our business partners (for example, in order for them to provide you with discounts or offers that may interest you);
  2. marketing platforms, such as Google, Twitter, Facebook, Instagram, and providers of analytics services relating to users' behavior, in order to tailor the content, you see when visiting our sites. These marketing platforms may combine information they collect on our sites with data on their platforms in order to conduct targeted advertising. The activities of these third-party marketing platforms are governed by their own privacy policies, not this Privacy Policy;
  3. payment service providers to assist with payment for transactions;
  4. logistics partners for providing delivery services for buyers and warehousing services for sellers;
  5. customer service providers to provide after-sale services; and
  6. risk control service providers to assess the security of members' accounts and transaction risks.

These Service Providers must abide by our data privacy and security requirements and are only permitted to use your Personal Data in connection with the purposes specified above, and not for their own purposes.

When necessary and to comply with applicable laws, we may also disclose and transfer your Personal Data to law enforcement agencies, regulatory and other organizations as required or permitted by applicable laws.

We retain your Personal Data as long as needed to provide services or products to you, or as required or permitted by applicable laws.

 

D. COOKIES

Like most websites, T-SAM GLAZING CONSTRUCTION AND TRADING websites use cookies to collect information. Cookies are small data files which are placed on your computer or other devices (such as smart 'phones or 'tablets') as you browse this website or the Mobile App. They are used to 'remember' when your computer or device accesses our websites or Mobile App. Cookies are essential for the effective operation of our websites and to help you shop with us online.

In addition, we use cookies to manage the security of our sites, to gather information about usage by users; to research visiting patterns and conduct interest-based advertising; to assist our partners to track user visits to the sites and process orders; and to track progress and participation in promotions.

Certain features of the site depend on cookies. Please be aware that if you choose to block cookies, you may not be able to sign in or use those features, and preferences that are dependent on cookies may be lost.

E. SECURITY MEASURES

We employ reasonable security methods to prevent unauthorized access to the sites, to maintain data accuracy and to ensure the correct use of the information we hold.

For registered users of the Sites, some of your information can be viewed and edited through your account, which is protected by a password. We recommend that you do not release your password to anyone. Our personnel will never ask you for your password in an unsolicited phone call or in an unsolicited email. If you share a computer with others, you should not choose to save your log-in information (e.g., user ID and password) on that shared computer. Remember to sign out of your account and close your browser window when you have finished your session.

No data transmission over the internet or any wireless network can be guaranteed to be perfectly secure. As a result, while we try to protect the information we hold for you, we cannot guarantee the security of any information you transmit to us and you do so at your own risk.

F. CHANGES TO THIS PRIVACY POLICY

Any changes to this Privacy Policy will be communicated by us posting an amended Privacy Policy on the Sites. Once posted on the Sites, the new Privacy Policy will be effective immediately.


CLIENTS

Our Clients




T-SAM Client - Coca-Cola Ghana Limited
T-SAM Client - GRIDC Ghana
T-SAM Client - GOIL Company Limited
T-SAM Client - Ghana Water Company Limited
T-SAM Client - Latex Foam Ghana
T-SAM Client - Ministry Of Food And  Agriculture
T-SAM Client - Oyerepa TV
T-SAM Client - Coral Paints